Expert Property Advice You Can Trust
At Castle Surveyors, we pride ourselves on being a team of Chartered Residential and Commercial Surveyors, serving the East Dorset and West Hampshire areas. With over 20 years of combined experience, our team is dedicated to providing expert advice and guidance on all aspects of property, including residential and commercial properties, car parking, and leasehold extensions.
Our Expertise
Our Director, Wayne Norcliffe FRICS, has a wealth of property experience, having worked for the Royal Institution of Chartered Surveyors (RICS) in the past, training surveyors to be home inspectors, assessing graduates for the RICS, and providing expert property advice on most property matters.
Services
At Castle Surveyors, we offer a range of services designed to help our clients make informed decisions about their properties. Our services include:
- Residential Services: We provide expert advice on building surveys, homebuyer reports, and condition reports for residential properties.
- Commercial Services: We offer advice on commercial property matters, including rent reviews, lease renewals, asset management, car parking operation and valuation, and dilapidations.
- Leasehold Extensions: We assist clients with lease extension negotiations, acting for both landlords/Freeholders and tenants (leaseholders).
- Valuations: Our valuer is a Fellow of the Royal Institution of Chartered Surveyors (RICS) and has over 20 years of property valuation and survey experience.
Awards and Recognition
We are proud to have received numerous awards and recognition for our services, including being awarded the UK Enterprise Award for Best Commercial & Residential Surveyors in 2021, SME News' Best Commercial & Residential Surveyors in 2021, and more.
Our Commitment
At Castle Surveyors, we are committed to providing our clients with a personal service, being available to discuss our reports in detail following the inspection. We work hard to ensure that our clients receive expert advice and guidance throughout the property buying and selling process.
Get in Touch
If you would like to discuss your property requirements or have any questions, please do not hesitate to contact us. We would be delighted to assist you in making informed decisions about your property.
General Feedback
The majority of reviews for Castle Surveyors are overwhelmingly positive, with the company receiving 5-star ratings from multiple reviewers. The tone of the reviews is consistently appreciative, with reviewers thanking the company for their excellent service, prompt communication, and thorough reporting.
Booking and Scheduling
Several reviewers praised the ease of booking and scheduling a survey, with some noting that the online system was particularly user-friendly. One reviewer mentioned that they were pleasantly surprised by the efficiency of the survey process, with the report being delivered the very next day.
Survey Reports
Reviewers were uniformly impressed with the thoroughness and clarity of the survey reports provided by Castle Surveyors. Several mentioned that the reports were extremely helpful in identifying potential issues with the properties being surveyed, and that the surveyors were happy to discuss any concerns or questions that may have arisen.
Communication
Several reviewers complimented Castle Surveyors on their prompt and professional communication, with some noting that the company was very helpful in explaining complex aspects of the survey process.
Exceptional Circumstances
One reviewer had a negative experience with Castle Surveyors, citing that they were charged a significant amount of money for a survey that was cancelled due to the vendor providing incorrect dates. The reviewer felt that the company was unfair and that a call-out fee would have been more reasonable.
Contrast
In contrast to the overwhelmingly positive reviews, the one negative review paints a stark picture of poor customer service and lack of understanding.
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