Our Beginnings and Core Values
Established in 2005 by founding members Chris Windle, Michael Beech and Adam Winthrop, WBW Surveyors has grown into a reputable firm with a team of 24 skilled professionals serving clients across the rural, commercial and residential property sectors. Our commitment to providing exceptional service, honesty, and fairness forms the bedrock of our philosophy. We uphold the highest regulatory standards and maintain open communication with our clients every step of the way.
Our Team and Expertise
We are a diverse team of experienced professionals with extensive knowledge and expertise in all aspects of land, property, and development. Our surveyors, planners and other specialists work collaboratively to offer holistic solutions tailored to each client's needs. We combine technical proficiency with a deep understanding of the local market to provide tailored solutions that optimize value and mitigate potential risks.
Our Comprehensive Services
We offer a comprehensive range of services across various fields, including:
- Land & Property Management: Efficient property management solutions for landlords and tenants, including rent collection, property maintenance, and tenant communication.
- Planning & Development: Comprehensive planning services for development projects, including feasibility studies, planning applications, and site promotion.
- Sales & Purchases: Expert advice on the sale or purchase of land and property, encompassing market valuations, surveys, and negotiations.
Our Collaborative Approach
We believe in building strong relationships with our clients and establishing close connections with other professionals. Our ability to work as part of a team, coupled with our long-term perspective, allows us to provide holistic advice that considers the bigger picture and delivers lasting value to our clients.
Our Commitment to Excellence
At WBW Surveyors, we are committed to exceeding expectations and delivering exceptional client experiences. Our dedication to delivering the highest quality services, alongside our integrity and transparency, has earned us the trust of our clients and their unwavering support.
Staff Performance and Treatment
The reviews emphasize the exceptional service provided by WBW's agents, particularly Michael, who received praise for his responsiveness, professionalism, and help in emergency situations. Gemma was also commended for her in-depth knowledge of the planning system and ability to navigate complex politics.
Planning and Surveying Issues
On the other hand, some reviewers raised concerns about the company's planning and surveying services. Two reviewers reported issues with inaccurate invoices and lengthy processes, which led to frustration and wasted time. Another reviewer described the company's architect as inexperienced and requiring a second architect to be brought in to correct the mistakes.
Estate Agents and Landlords
Three reviewers expressed dissatisfaction with the company's estate agency services. They reported difficulties with getting their bond back, issues with cleaning and damage charges, and even described the consultants as "arrogant bullies". One reviewer warned others to avoid the company at all costs.
Renovation and Conversion Services
One reviewer shared a negative experience with the company's renovation and conversion services. They reported that the company's architect produced poor-quality plans, which led to a costly and time-consuming rebuilding process.
Overall Satisfaction
While some reviewers were extremely satisfied with WBW's services, others reported significant issues with their experience.
