At Peter Heron Estate Agents & Letting Agents, we're proud to be the number one estate agents in Sunderland, with more sold and let signs than any other agent in the city. As a professionally licensed, family-owned and run business, we've built our reputation on traditional values and modern thinking. Our heart and soul go into everything we do, which is why we're the go-to choice for property buyers, sellers, renters, and landlords in Sunderland and the wider North-East market.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Whether you're looking to buy, sell, rent, or let a property in Sunderland, we're here to guide you through every step of the process. Our services include:
- Property sales and lettings
- Free valuations
- Conveyancing services
- Area guides and property statistics
- Auction services
- Landlord and tenant services
Our Philosophy
At Peter Heron, we're committed to providing a truly bespoke service that caters to the unique needs of each client. We're not just estate agents; we're dedicated professionals who treat every client as if they were our "One and Only" client. Our primary focus is on customer service, and we're constantly striving to improve the house selling, buying, and renting experience for all our clients.
Our Awards and Recognition
We're proud winners of the EA Masters Awards for 2024 and hold a Feefo Platinum Service Award for the 5th year running. These awards are a testament to our commitment to providing a professional service conducted with integrity and honesty.
The Quality of Service
The majority of reviewers praised the exceptional service provided by Peter Heron Estate Agents. Many reviewers commented on the professionalism, responsiveness, and personal touch exhibited by the team, particularly Michael, Sarah, and Victoria. The communication was deemed excellent, with regular updates and prompt responses to queries.
Efficient and Smooth Process
Several reviewers appreciated the efficient and smooth process of buying or selling properties with Peter Heron. The team's expertise and guidance helped to minimize stress and ensure a hassle-free experience.
Personalized Service
Many reviewers felt that they received a personalized service, with the team taking the time to understand their needs and providing tailored advice. This personalized approach helped to build trust and confidence in the agent.
Valuation and Viewing Process
A few reviewers praised the accurate and comprehensive property adverts, including detailed floor plans, which helped them prepare for viewings.
One Negative Review
However, one reviewer expressed disappointment with the cancellation of a valuation appointment two hours prior to the scheduled time, citing a conflicting paid valuation. This reviewer felt that the agent should not offer a valuation service if they cannot commit to it.
