Expert Surveying Services for Your Peace of Mind
At Bentley Pugh, we are committed to providing expert advice and services in residential and commercial surveying. With over 25 years of experience, our team of six surveyors and support staff are dedicated to delivering high-quality, detailed, and straightforward reports and services to our clients.
Our Expertise
We specialise in providing expert information and advice on a broad range of residential and commercial surveying subjects. Our services include surveys, party wall advice, lease extension and collective enfranchisement, valuations, commercial landlord and tenant services, building works, extensions, and alterations. We also offer building regulations advice, building repair and maintenance work, building works specifications, CDM advice, collective enfranchisement valuations, contract administration, defects inspections and analysis, dilapidations, dispute resolution, expert witness reports, insurance reinstatement valuations, landlord and tenant advice, lease extensions, lease renewals, party wall services, planned programmes of work, project management, rent reviews, schedules of condition, surveys, and valuations.
Our Approach
Since forming in 2010, our focus has been on providing customer satisfaction. We appreciate that now more than ever, customers expect a high level of service, which we do our very best to deliver. Our collective knowledge enables us to advise on any matter relating to residential property and most subjects in the commercial sphere. If you need advice on property-related matters, including pre-acquisition surveys, party wall advice, lease renewals and extensions, building defects, and structural information, we will be pleased to put our knowledge and expertise at your disposal.
Local Expertise
Servicing South West London and ideally located in Kingston upon Thames, our local knowledge is unsurpassed, and enables us to provide informed advice on property in and around this area. Our team is dedicated to delivering a high level of service, and we do our very best to ensure that our clients receive the best possible advice and guidance.
Excellent Customer Service
Bentley Pugh & Associates has consistently received excellent feedback from clients regarding their professionalism, efficiency, and attention to detail. The surveyors, including David Thompson, Helen, and Richard Pugh, have been praised for their thoroughness, explanations, and ability to accommodate clients' tight deadlines. Many clients have reported receiving detailed and comprehensive reports, often with swift turnarounds. The communication has been described as "brilliant, " and clients have been made to feel at ease throughout the process.
The company has successfully completed a range of projects, including RICS valuations, party wall agreements, and Level 2 Buildings Surveys. Clients have been highly satisfied with the results, which have provided them with valuable insights and peace of mind.
Efficient and Professional
David Thompson, in particular, has received glowing reviews for his thoroughness, professionalism, and ability to work efficiently. He has been praised for taking the time to explain complex issues and providing detailed reports. Helen and Richard Pugh have also been commended for their excellent service.
One Negative Experience
Unfortunately, one client, Adrian Jones, reported a poor experience with Bentley Pugh. He was unhappy with the service provided, citing issues with communication and the final report's delay. Additionally, the invoice was 30% higher than the original quotation, which he found unacceptable.
